At FGP (Feel Good Portal), we are committed to delivering your purchases in excellent condition and as quickly as possible. For all orders within India, we offer free doorstep delivery. Shipping charges will apply for orders to be delivered outside of India.

If your order is canceled, lost, or undelivered to your chosen location, we will provide a full refund, including shipping charges. However, for orders canceled after dispatch, a 10% deduction will be applied to cover packing and shipping costs. Please note that original shipping charges are non-refundable for returned orders.

For COD orders above ₹5000, a 5% security deposit is required to confirm your order and initiate shipping.

Delivery Time

We aim to dispatch your order within 48 hours, and deliveries typically arrive within 1 to 3 working days.

To ensure timely delivery, please ensure the following when entering your shipping address and phone number:

• Provide complete address details, including house number, floor, street name, locality, and a landmark.

• Double-check that the city, state, and zip/postal code are accurate, as incorrect details may result in misrouted orders.

• Ensure that the phone number (preferably mobile) is correct and reachable, as we may need to contact you for delivery-related queries.

If you receive a package that appears to have been tampered with, please do not accept it. In the event of any damage, please contact our customer service immediately at +919319869300 (Monday to Saturday) 10 AM - 6 PM) or email us at  thefgp24@gmail.com

Thank you for shopping with FGP (Feel Good Portal)—we are here to ensure your satisfaction!